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How Prenew refurbishes gaming PCs: our process

Every PC goes through a rigorous multi-step process: inspection, component testing, cleaning, and quality certification before it reaches you.

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Our refurbishment process, step by step

Transparency matters. Here is exactly what happens to every PC that passes through our hands.

  1. Full hardware inspection

    Every component is inspected for damage, wear, and compatibility. We check the motherboard, CPU, GPU, RAM, storage, power supply, fans, and ports.

  2. Stress testing under load

    We run demanding benchmarks and stress tests to verify stability, temperatures, and performance. If anything fails, it gets replaced before shipping.

  3. Deep cleaning and certification

    Every PC is thoroughly cleaned inside and out, then certified as ready to play. Fresh thermal paste, clean filters, and a spotless exterior.

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Rigorous process.Certified quality.

Every Prenew PC is inspected, stress-tested, cleaned, and ready to play — with a 12-month warranty and no hidden fees.

5,000+

customers served

12 months

warranty on every PC

100%

tested before shipping

Real warranty. Real speed.

Every Prenew gaming PC includes our own 12-month service promise — handled directly by us, not outsourced to a manufacturer with long processing times. If a component fails, our technicians diagnose and repair the issue within 48 hours.

  • 12-month warranty included
  • Remote support in case of issues
  • Free fault diagnosis and repair
  • Warranty service by our experts within two days
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Gamers playing on Prenew PCs

See the results of our process

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Join thousands of satisfied customers

According to our feedback, over 90% of our customers are satisfied with our service.

4.8 out of 5

  • Christopher

    Pretty easy, pretty well, pretty fast. Sold both of my old gaming computers. For both of them, I got more money than expected. Surely because I was pretty fair in rating them, but they're also fair and rated them better than me. Money was paid after 3-4 workdays. Service was very fast and helpful!

  • Luca

    I decided to sell my PC to Prenew because the offer was around the same as selling it myself on the used market, just without all the annoyances that come with it. The whole process is very streamlined and easy to do starting with packaging they sent for your device, to updates you receive at every step and fast payment at the end of the process. If I need to sell a PC in the future I would gladly use the service again.

  • Kiril

    Everything went perfectly. They sent the box for the computer as quickly as possible, without any issues, straight to my door. I sent my computer to them and everything arrived just as quickly; I didn't have to pay for postage. They checked everything quickly and paid the full agreed amount for the computer. In short, everything went perfectly, at least as far as selling the computer is concerned. I'd definitely recommend them!

  • Ville

    Everything worked really well! I drove from Southwest Finland to drop off the computer directly at Prenew's office. The place was easy to find and there were guest parking spots right by the door. I got a notification about the inspection being completed within a couple of hours and everything was wrapped up.

  • Max

    My computer was at my parents' place. Shipping was effortless and extremely fast. The packing and shipping instructions were clear. The price estimate was surprisingly accurate even though I forgot about one broken USB port. The selling process itself was very short and went smoothly. I warmly recommend Prenew.

  • Mika

    I sold a gaming PC that I no longer had use for. It was a very smooth process. The box arrived via mail in a couple of days with packing materials and I just needed to send the computer back by mail. The money appeared in my account quickly. Excellent service.

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Frequently asked questions. Answered.

Have questions? We've answered the most common ones below.

When you buy from Prenew, you can be confident in the quality of your computer and enjoy gaming worry-free thanks to comprehensive warranty coverage. By purchasing a refurbished gaming PC, you also help protect the environment and save money.
Every computer we sell is thoroughly stress-tested, and the functionality of each component is verified. All computers we sell also include the Prenew warranty service agreement, ensuring that you can game worry-free!
If you want to avoid dealing with unreliable buyers, insultingly low offers, and the hassle of selling, Prenew is the easy choice.
The components of your computer can be checked in several ways, but the easiest method is as follows: 1. Open the Windows search bar. 2. Search for a program called Task Manager and open it. 3. In Task Manager, open the Performance tab on the left side or at the top. 4. The blue arrows indicate where you can find the different components of your computer. You can view the details by clicking on the following sections: CPU (Processor), Memory (RAM), Disk (Storage), and GPU (Graphics Card). The information appears in the top-right corner. For example, you can see the processor type such as i7-1065G7, and the storage type (SSD or HDD) in the lower-right corner under the Disk tab. 5. Task Manager does not display information about the power supply or the motherboard. If you are unsure about these components, follow the instructions in our calculator to create a price estimate. 6. You can find your computer's components in the dropdown menu of our calculator. If your parts are not found in our calculator, it usually means that we do not purchase computers equipped with those components. The usual reason is that the components are relatively old (typically over 10 years old) or very specific models with limited resale demand. Please contact customer service if you believe a new component should be added to the calculator.
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